Privacy Policy.

Yes!Decor ("we," "us," or "our") is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information in compliance with the UK General Data Protection Regulation (GDPR) and other applicable laws. By using our services, you agree to the practices described in this policy.

1. Information We Collect

We may collect and process the following data about you:

  • Personal Identification Information: Such as your name, email address, phone number, and postal address.

  • Project Details: Information related to your decorating project, including preferences, design choices, and any other relevant details you provide.

  • Communication Data: Records of our communications with you, including emails, messages, and any other correspondence.

2. How We Use Your Information

We use the information we collect to:

  • Provide and manage our decorating services.

  • Communicate with you regarding your project, appointments, and any other inquiries.

  • Improve our services based on your feedback and interactions.

  • Send you information about our services, promotions, and updates if you have opted in to receive marketing communications.

3. Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Contractual Necessity: To fulfil our contractual obligations and provide you with our decorating services.

  • Legitimate Interests: To manage our business operations and communicate with clients.

  • Consent: For marketing communications, which you can opt out of at any time.

4. How We Share Your Information

We do not share, sell, or distribute your personal information to third parties unless it is necessary to provide our services or required by law. We may share your data with:

  • Service providers who assist us in delivering our services (e.g., subcontractors or suppliers).

  • Legal or regulatory authorities if required by law.

5. Data Retention

We will retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

6. Your Rights

Under the GDPR, you have the following rights:

  • Access: You have the right to request a copy of the personal data we hold about you.

  • Rectification: You can ask us to correct any inaccuracies in your personal data.

  • Erasure: You have the right to request the deletion of your personal data, subject to certain conditions.

  • Restriction: You can ask us to limit the processing of your personal data in certain circumstances.

  • Objection: You have the right to object to the processing of your data in certain situations, such as for direct marketing.

  • Data Portability: You have the right to request that your personal data be provided to you in a structured, commonly used, and machine-readable format.

7. Security of Your Information

We take the security of your personal data seriously and implement appropriate technical and organisational measures to protect it from unauthorised access, disclosure, alteration, or destruction.

8. Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your experience. You can manage your cookie preferences through your browser settings.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and, where appropriate, notified to you by email.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us via the contact page here or use the contact details below:

Email: hello@yesdecor.co.uk

Phone: 0113 873 0573